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Junior Support Administrator II

Job Details

  • Agency: Computer Services
  • Reference: R01972019
  • Posted: 10-Jul-2019
  • Closing Date: 26-Jul-2019
  • Salary: CI$34,164 - CI$38,640
  • Job Description




Key Responsibilities: To provide IT customer service, testing, troubleshooting, on-site support and perform other related technical tasks. Additionally, the post-holder along with the technical support team members will deliver fast, efficient, effective and varied technical services to customers in the areas of computer hardware, computer software and data communication support within the Cayman Islands Government.

Qualifications: This position is an entry-level position into the Technical Support profession. The post-holder is expected to possess a minimum of three (3) CXC passes or equivalent and have a keen interest in technical IT support.

Knowledge, Skills and Experience: Must have a working knowledge & skills in IT diagnostics, support and troubleshooting of two or more of the following: Windows 7/10, Microsoft Office Suite, and Computer Hardware.

Must have excellent interpersonal communication skills; possessing the ability to work well with others and contribute to a team environment. He/she should display an aptitude for excellent customer service techniques to maximise customer satisfaction and to ensure that full account is taken of the customers’ real and perceived needs in the delivery of IT products and services. The post holder should be the holder of a valid driver’s license.

Please submit application form and resume to:

HR Manager,

Computer Services Department,

2nd Floor, Government Administration Building,

PO Box 112, Grand Cayman, KY1-9000, Cayman Islands


Deadline for receipt of applications – Friday, July26th, 2019

Benefits will be determined in accordance with the Public Service Management Law, Personnel Regulations, the Public Service Pensions Law and the CINICO Health Plan as may be amended from time to time. Pension and health benefits are non-contributory.

Last Updated 2014-01-29